Excellent experience. Easy to book, managed to a consultation early, thereby saving the wait for a much later NHS appointment. Great pre-appointment admin and comms. On the day I was see at the appointed time, not rushed, and afterwards was left completely reassured. Thank you!
Mr Kirkland was very professional and I felt at ease during the consultation and was happy with the prognosis.
Fast and efficient responses and an early appointment to discuss the results immediately after the examination… couldn’t have been better.
I didn’t feel rushed within my appointment and I was able to discuss my problem in detail which was so helpful. All the advice given and a follow up appointment offered was also a great help. Thank you.
Rebecca was so helpful when I first called, and with follow up communication. Mr Kirkland was professional, knowledgeable, reassuring and kind. I really can’t think of anything you could do to improve your service.
WW, St Leonards-on-Sea
Dear Mr Kirkland, Thank you for the very good news that my parathyroid hormone and calcium levels have returned to normal. Thank you also for taking such good care of me throughout. Your patience and kindness gave me the confidence to go through with the operation and went a long way towards relieving my anxieties in the hospital.
Mr Kirkland made me feel like I was the only patient, with excellent support for my upcoming surgery. The service provided couldn’t have been any better. Thank you.
From the first contact through to the appointment – it was all very efficient. Mr Kirkland was very knowledgeable! And very importantly – nice and approachable. I can’t think of how it could have been improved. A great service – thank you.
Mr Kirkland listened to me very attentively. He showed great concern about what I felt was wrong with me. I felt his examination on me was done in a good manner and done thoroughly. He was both friendly and professional. In my follow up with him, he explained very explicitly what the outcome of my scan was. I felt very relieved and comfortable. So thank you Mr Kirkland for checking it for me!!! Mr Kirkland Rocks!!!
Mr Kirkland and his attending Nurse were both most re-assuring and polite…not always the case these days unfortunately. Mr Kirkland was most attentive to the treatment he gave me and explained what he was doing which I always find beneficial.
G.B. Eastbourne, East Sussex
Everyone was very thoughtful and helpful, throughout my dealings with both the hospital and Mr Kirkland.
J.H. Battle, East Sussex
I have recently had surgery, performed by Paul Kirkland at the Spire Sussex Hospital, to remove a rogue parathyroid gland. He has been helpful, informative and professional throughout. As has Rebecca, his secretary. I can thoroughly recommend him. In all honesty, I can say that he has given me my life back again.
5 star experience. Highly likely to recommend your services in the future.
10 out of 10. Staff very friendly.
S.R. Eastbourne, East Sussex
My experience with the ENT Clinic people has been excellent. Paul Kirkland is a very sympathetic and thorough and patient consultant. Rebecca has been my main contact via phone and email and has been charming very helpful and cheery always. All of my results have been sent through quickly and when I had a problem with my visit to Spire Hospital, Rebecca was able to put me in touch with the right people to sort it and the problem has been resolved.
K.K. Eastbourne, East Sussex
Mr Kirkland removed a facial mole from my daughter earlier this year. From the initial consultation to the operation itself and the biopsy results, he was professional, dedicated and efficient. His friendly manner put both me and my daughter at ease. What’s more, he has done a very neat job!
J.S. Cranbrook, Kent
I recently saw Mr Paul Kirkland at The ENT Clinic. They saw me quickly and the service was excellent. They were friendly, efficient and very reassuring. Exactly what patients are looking for in a consultation.
S.S. Eastbourne, East Sussex
I felt very much as ease from the moment I spoke to Mr Kirkland and the ENT Clinic. He carefully explained details of the operation and reassured me about the procedure. On the day of the operation, I was well taken care of and I over the moon about how I feel having had the parathyroid gland removed. The scar is minimal and was done meticulously and with such precision it’s hardly noticeable. My energy levels have increased, I have no more aches and pains or heart palpitations and my anxiety has literally vanished magically overnight. I finally feel my vibrant bubbly self again. If I was to give stars – it would be 10 stars out of 5. I am truly grateful to have my life back. God bless.
N.B. Eastbourne, East Sussex
My visits have been very punctual and professional. I have received kindness from all the staff.
E.T. Eastbourne, East Sussex
I can thoroughly recommend Mr Kirkland and can only thank him for the first class treatment I received both before, during and after the removal of my nasal polyps. My smell and taste has returned, and I am eternally grateful for the painless and positive treatment I received!
O.M. Eastbourne, East Sussex
I have been suffering with what became chronic tonsillitis for many years. Having this surgery has transformed my life really. Mr Kirkland is a superb surgeon who talked me through the whole process, was very comforting and caring on the day and also afterwards while I was healing. I would highly recommend him to anyone.
S.B. Eastbourne, East Sussex